Terms of service
The standard terms for a pilot, production work and the care plan.
Legal
Documents for your review.
Everything a procurement, legal or data-protection review usually asks for, published so the review can start without waiting for us. A signed agreement takes precedence where you need one.
How they fit together
Three documents make the agreement.
The order form describes what we are doing for you and what it costs. The terms of service set the standard commercial terms. The data processing agreement covers personal data. If they conflict, a signed order form prevails, then the data processing agreement, then the terms.
If your organisation needs its own master services agreement, a signed copy of the data processing agreement or a supplier questionnaire completed, ask us. We will work from your paper where we can and say plainly where we cannot.
Standard documents
Version 1.0, effective 8 September 2026.
Data processing agreement
How Simple Things processes personal data on an employer's behalf, written to Article 28 of the UK GDPR.
Sub-processors
The providers that process data for Roleline, what each one does and how changes are notified.
Security and data handling
How each assistant is isolated, what is stored, for how long and who can reach it.
Privacy notice
How Simple Things handles personal data on this site, in enquiries and in client assistants.
Who you contract with
Roleline is a Simple Things Limited product.
Roleline is a trading name of Simple Things Limited, a company registered in England and Wales with company number 09915018. Registered office: 86-90 Paul Street, London, England, EC2A 4NE.
- Legal name
- Simple Things Limited
- Trading name
- Roleline
- Registered in
- England and Wales
- Company number
- 09915018
- Registered office
- 86-90 Paul Street, London, England, EC2A 4NE
- Contact
- hello@simplethin.gs
Questions
Ask before you sign.
Send contract, security or data-protection questions to hello@simplethin.gs, or book a 20-minute call and bring the questionnaire with you.
These documents are not legal advice to you. Have your own adviser review them against your organisation's requirements.