Pilot output
Evaluation pack
Representative answers, unknown-answer behaviour, escalation checks, misuse tests, corrections and a recommendation to proceed, revise or stop.
Simple Things / Careers assistant
A careers assistant that actually talks like you.
Candidates ask real questions. Give them a conversation grounded in approved careers content—not another menu with three buttons.
The useful difference
Let candidates ask.
For candidates
Ask in their own words, get a plain answer from approved content and leave with a relevant direction or named human route.
For your team
Review the voice and boundaries before release, then learn which questions the careers content answers—and where it needs work.
One useful conversation
From an open question to a clear next step.
-
01
Ask naturally
The candidate describes what they want to understand in their own words.
-
02
Find context
The assistant follows up where needed, then works from the approved careers source.
-
03
Leave oriented
They get a relevant direction, an honest “not in the source”, or a named human route.
Working demonstrations
See the conversation find a useful direction.
Try the interactive Paws & Co assistant. It uses fictional demonstration content—not live vacancies, client work or endorsements.
Animals & retail · interactive
Interactive fictional demo
Paws & Co
Ask the fictional assistant yourself.
Paws & Co is a fictional UK pet-care employer with shops, grooming salons, veterinary practices, distribution and support-office roles.
Paws & Co is fictional and unaffiliated with any real pet-care business. The assistant uses fixed demonstration content and does not search live vacancies or make hiring decisions.
Read the demonstration transcript
Candidate: I'm looking for a career with animals.
Paws: I'd love to help you find an animal-focused career. What kind of work interests you, and what skills or experience do you bring?
Candidate: I enjoy helping customers and caring for pets, but I don't have professional grooming experience. What could suit me?
Paws: A Pet Care Advisor direction could fit: customer conversations, responsible animal care and learning the product range. It doesn't depend on arriving as an experienced groomer.
Have a question this should handle?
Bring one real candidate question and the approved content it should draw from. We’ll use both to scope a useful pilot.
A controlled two-week pilot
Evidence before a production decision.
The pilot turns one real content area into a configured demonstration your reviewers can question, correct and evaluate.
- 01
Scope the question
Agree the content area, tone owner, human route, reviewers and one useful measure.
- 02
Build the source
Prepare approved roles, FAQs, values and benefits. Define voice, boundaries and unknown-answer behaviour.
- 03
Test the edges
Exercise representative questions, off-corpus prompts, misuse, outage and escalation before review.
- 04
Make the decision
Receive the demonstration, corrections and evaluation report. Continue only with evidence and agreed production controls.
What you can inspect
Evidence, not theatre.
A pilot ends with reviewable artefacts: the approved content source, configured demonstration, edge-case results, correction log and a decision report. The care plan turns recurring candidate questions into a controlled content backlog.
Care-plan output
Candidate-insight report
A reviewed summary of recurring themes, unanswered questions, escalation patterns and recommended careers-content changes—not a dump of candidate conversations.
Download the illustrative reportThe downloadable report is a synthetic example of structure only. It contains no client data, client results or performance claims.
A deliberate boundary
Careers guidance—not hiring decisions.
A useful assistant stays inside approved content, says when it does not know and hands sensitive questions to a named human route.
Designed for
- Careers and recruitment teams
- Employer-brand content
- Public roles, benefits and FAQs
- Named brand, HR/legal and web reviewers
Not included by default
- Applicant-status access
- Candidate scoring
- Hiring decisions
- Unreviewed employment advice
Security & data
Make the data path reviewable before launch.
The pilot starts with public or otherwise approved careers content. It does not require applicant-status access, candidate scoring or hiring decisions. Before production, the operating model is documented for your security, privacy, recruitment and web reviewers.
Content boundary
Approved sources, prohibited claims, unknown-answer behaviour and the named human escalation route are versioned and reviewed.
Data choices
Hosting region, model provider and subprocessors, retention, PII handling, analytics and deletion are agreed and documented for the production scope.
Release controls
Representative, off-corpus, misuse, outage and escalation tests form part of the release evidence. Material failures block launch until resolved or explicitly accepted.
Access & logging
Access roles, operational logs and reporting fields are scoped deliberately. Raw candidate free text is not presented as an insight report by default.
Integration review
Origins, CSP, consent tooling, accessibility and the chosen embed pattern are reviewed with the client web team before public release.
Exit route
Content ownership, export, retention, deletion evidence and decommissioning are defined in the production proposal and care-plan schedule.
Experience behind the product
Enterprise delivery experience, applied to a focused product.
Justin Avery leads the work through Simple Things Limited, from technical discovery and prototype delivery through governance review and production planning. The same accountable technical lead remains involved throughout the pilot.
Recruitment technology
Six years as Lead Technical Solution Architect at TMP Worldwide, a recruitment marketing agency. Justin’s work there included programmes for KPMG, The AA, Lloyds, Nuffield Health, Essex County Council and City of London Council.
Emerging technology
Five years focused on blockchain, artificial intelligence and large language models, carrying new technology from exploration towards dependable, governed delivery.
Large-scale web
Earlier CMS-platform experience included large-scale website work for William Hill, BoyleSports, the University of London and Brunel University London.
Organisations are named solely to describe Justin’s prior professional experience. They are not presented as Simple Things clients, users of this product or endorsers of it.
Evidence guides
The thinking behind a responsible assistant.
What are LLMs in recruitment for?
Useful candidate-facing tasks, important limits and questions to ask before introducing a language model.
What is good candidate experience?
Clarity, accessibility, continuity and respectful hand-off across a careers site and application journey.
What makes a careers assistant trustworthy?
Disclosure, provenance, privacy, accessibility, uncertainty, escalation and evaluation.
Engagement
Start small. Carry the work forward.
The pilot produces something tangible. If you continue, its cost is credited against production under the agreed proposal.
Pilot
Two weeks
One content area, configured demonstration, review cycle and answer/edge-case/escalation evaluation.
£4,500
Production
Scoped after pilot
Approved careers-content scope, boundaries, escalation, agreed analytics, release controls and launch.
£18k–25k
typically
Care plan
Ongoing
Hosting, agreed usage, monitoring, monthly candidate-insight reporting and controlled changes.
£1,650
per month
Production scope, integrations, languages, usage, support terms, tax treatment and work outside the agreed content area are defined in the proposal rather than assumed here.
Enterprise questions
The first-call answers.
What do we need to bring?
One bounded careers-content area, a real candidate question, an agreed human route and people who can review voice, accuracy and boundaries.
What happens when the source has no answer?
The useful behaviour is explicit: say the answer is not in the approved source, avoid improvising and offer the named human route where one has been agreed.
What does the pilot help us decide?
Whether representative questions can be answered usefully, whether the voice and hand-offs are acceptable, and which corrections or controls would be needed before production.
Does this replace our ATS or make hiring decisions?
No. This offer is for careers guidance from approved content. Applicant status, candidate scoring and hiring decisions are outside its scope.
Can it use live vacancies?
Yes, where an approved ATS or job-feed API is available and the required permissions, data fields and failure behaviour are agreed. Integration is scoped separately. The demonstration uses fixed fictional content and does not query live roles.
How is it embedded?
The production pattern is agreed with your web team rather than imposed. Origins, CSP, tag management, cookie consent, responsive behaviour and rollback are reviewed before release.
What is the accessibility standard?
WCAG 2.2 AA is treated as a production release requirement for the agreed candidate journeys. Keyboard, focus, reflow, screen-reader labels and reduced-motion behaviour are included in review; formal client assurance scope is agreed in the proposal.
What about languages?
Language coverage is scoped explicitly. Each language needs approved source content, tone review, representative questions and release evidence; multilingual support is not assumed from an English pilot.
What does “agreed usage” mean?
The care-plan schedule states the included usage, monitoring, content-change allowance, support window, approval route for overage and any third-party costs. There is no hidden claim of unlimited usage.
Who owns the knowledge base at exit?
The client retains its source careers content. Exportable configuration, derived assets, retention, deletion evidence and decommissioning responsibilities are defined in the production agreement rather than left ambiguous.
Can it include assessments or situational questions?
That is a separate scope with its own content, validation, accessibility and hiring-governance review. It is not implied by the careers-guidance pilot or included by default.
The useful next step
Bring a real careers question.
Justin Avery · Simple Things Limited
Book a focused 20-minute fit call about the content, reviewers and outcome you need—or send the question by email.